Delivery & Returns

Your order will be delivered within 7–10 working days to the following locations only (you will be contacted for any additional charges):

ZONE 1

£6.50 to Mainland UK, Wales and lower parts of Scotland*

ZONE 2

£12.50 to the Isle of Wight

ZONE 3

£16.00 to the rest of Scotland

ZONE 4

£23.00 to Northern Ireland, Isle of Man & Scilly Isles

ZONE 5

£29.00 to Southern Ireland

ZONE 6

£41.00 to Channel Islands

*ORDERS OF £25 & OVER QUALIFY FOR FREE DELIVERY ONLY TO MAINLAND UK, WALES, AND LOWER PARTS OF SCOTLAND

Delivery & Returns

Additional information

  • Returns Policy

    After receipt of goods

    Once opened due to hygiene etc we are unable to return a refund on any goods unless the product is faulty. This does not affect your legal rights.

    After you have received your goods, you can return any item to us for a refund or an exchange, as long as it is unused and returned in the original packaging within 7 days of receipt of your goods and notified us accordingly.

    You can either return items by recorded Royal Mail delivery or use a secure courier service. You will be responsible for these charges.
  • Payments & Refunds

    Secure Online Payment

    To make sure you always have the highest level of security, your payment details are automatically encrypted when you enter them. You can pay for your online order using Visa, Visa Electron, Maestro, MasterCard, Delta, Switch and Solo cards.

    Your Right to Cancel

    If you order over the phone or online you have the legal right to cancel your order within seven working days of receipt and then providing you are able to return the goods in the original packaging and in new condition.

    Amending Your Order - before dispatch of goods

    In addition to your legal rights and obligations should you change your mind, you can cancel or change your order by calling us on +44 (0) 1963 362 402 up until the point of its dispatch to you or a third party.